Shipping & Returns

DPD - £7.99 (6-10 BUSINESS DAYS)

RETURNS MUST REACH OUR WAREHOUSE AT THE ADDRESS BELOW, WITHIN 14 DAYS OF DELIVERY TO YOURSELF. RETURNS MUST BE UNWORN & UNWASHED, IN ORIGINAL PACKAGING WITH ALL ORIGINAL LABELS ATTACHED.

FOR ALL EXCHANGES PLEASE FILL IN THE RETURN FORM RECEIVED WITH YOUR ORDER OR CONTACT OUR CUSTOMER SERVICE TEAM - INFO@DIALUP.STORE

IF YOU HAVE AN ISSUE WITH YOUR ITEM YOU MUST INFORM CUSTOMER SERVICE WITHIN 48 HOURS OF ORDER RECEIVED. 

WE DO NOT ACCEPT RETURNS FOR MULTIPLE IDENTICAL ITEMS IN THE SAME SIZE, YOU MAY ONLY RETURN 1 UNIT PER SIZE PER PRODUCT. 

WE DO NOT ACCEPT RETURNS FOR ANY DISCOUNTED ITEMS OR ORDERS PLACED DURING SALE PROMOTIONS.

DIALUP RETURNS, UNIT 3, HILLSIDE VILLAS, LONGBECK ESTATE, REDCAR, UNITED KINGDOM TS11 6HR.